Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly, including:
- Account information (name, email, clinic details)
- Pet health data (glucose readings, activity data)
- Payment and billing information
- Communications with our support team
2. How We Use Your Information
We use collected information to:
- Provide and improve our products and services
- Process orders and payments
- Send important product updates and alerts
- Provide customer support
- Conduct research to improve diabetes management
3. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Veterinary professionals authorized by pet owners
- As required by law or legal process
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
6. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through our services.
9. Contact Us
For privacy-related questions, contact us at:
Email: info@adapetmedical.com
Tel: 1-888-444-2618